Game Over Lisboa Data Protection Policy

Introduction

Game Over Lisboa is committed to protecting the privacy and personal data of its users. This Data Protection Policy explains how we collect, use, store, and safeguard the personal information provided by our customers and visitors to our website.

Collection of Personal Data

We collect personal data in various ways, including but not limited to:

Purpose of Data Processing

The personal data collected is used for the following purposes:

• Processing bookings and providing our services.
• Communicating with customers, including sending booking confirmations, notifications, and relevant information.
• Personalizing the user experience, including suggesting escape rooms that may be of interest to you.
• Conducting marketing campaigns, with the consent of the data subject.
• Improving our services through satisfaction surveys and feedback analysis.
• Complying with legal and regulatory obligations.

Sharing of Personal Data

Game Over Lisboa does not sell, rent, or share your personal data with third parties, except in the following circumstances:

• With service providers acting on our behalf, such as payment processors and marketing platforms, ensuring that they keep the data secure and use it only for the specified purposes;
• When required by law, court order, or other legal obligations.
• To protect the rights, property, or safety of Game Over Lisboa, our customers, or the public.

Data Security

Game Over Lisboa implements appropriate technical and organizational measures to protect personal data against loss, misuse, unauthorized access, disclosure, alteration, or destruction. These measures include, but are not limited to, data encryption, firewalls, and physical and logical access controls to our systems.

Data Retention

Personal data will be retained only for as long as necessary to fulfill the purposes for which it was collected, unless a longer retention period is required or permitted by law.

Rights of Data Subjects

Data subjects have the right to:

1. Access their personal data and obtain a copy of it.
2. Request the correction of inaccurate or incomplete personal data.
3. Request the deletion of their personal data, where applicable.
4. Object to the processing of their personal data for direct marketing purposes.
5. Request the portability of their personal data to another data controller.
6. Withdraw their consent for data processing, where applicable

Cookies

Our website uses cookies to enhance the user experience. For more information on how we use cookies, please refer to our Cookie Policy.

Contact Us

If you have any questions or concerns regarding this Data Protection Policy, or if you wish to exercise your rights as a data subject, you can contact us through the following means: [email protected]

Changes to this Policy

Game Over Lisboa reserves the right to update this Data Protection Policy periodically. Any changes will be published on our website, and if significant, we will notify data subjects by email or other appropriate means.